Frequently Asked Questions
How much does an AI scan cost for a patient?
Free: 2 AI scans per week included in the free plan.
Paid: Beyond 2 scans/week, each additional scan costs €3 (pay-as-you-go).
Doctors and establishments with subscriptions have unlimited scans.
Does AI replace a real doctor?
No. GALIMED AI provides diagnostic assistance and suggestions, but every prescription must be validated by a licensed doctor registered with the medical council. AI is a support tool, not a substitute.
How do I become a referring doctor on GALIMED?
1. Create an account with "Doctor" role
2. Subscribe to the Doctor plan (€79/month)
3. Complete your profile (photo, specialty, pricing)
4. You'll automatically appear in the doctor directory
Is my health data secure?
Yes. GALIMED uses:
• AES-256 encryption for data at rest
• TLS 1.3 for data in transit
• Azure hosting (HDS certification in progress)
• GDPR and HIPAA (US) compliance
• Secure JWT authentication
• Complete audit logs
Can I use GALIMED for teleconsultation?
Yes. Doctors and establishments can create secure teleconsultation rooms from their dashboard. Patients can join via a simple link. HD video, integrated chat, screen sharing for exam results.
What's the difference between Doctor and Hospital plans?
Doctor (€79/month): 1-5 practitioners, ~200 scans/month, teleconsultation, PDF prescriptions.
Hospital/Lab/Pharmacy (€299/month): Up to 50 users, unlimited scans, dedicated business dashboards, API integration, 99.5% SLA, 24h support. Beyond 50 users: +€5/user.
How do I cancel my subscription?
You can cancel anytime from your dashboard → Subscription → Cancel. Access remains active until the end of the paid period. Refund within 30 days if unsatisfied (see T&Cs).
What is the Patient Premium subscription and how much does it cost?
The Patient Premium subscription at €9.90/month (or €95/year) includes:
• 30 AI scans/month (vs. 2 free/week on a free account)
• 5 prescription transmissions for doctor validation included/month (vs. €5 per request on free)
• 10 directory contacts/month to reach doctors, hospitals and labs
• Unlimited history, PDF prescriptions, priority teleconsultation access
Beyond quotas: €3/additional scan · €5/additional validation (deducted from your credits balance).
How does prescription transmission for doctor validation work?
After an AI scan, GALIMED generates an unvalidated draft prescription. To have it validated by a doctor:
1. Click "Submit for medical validation" from the scan result
2. Choose a doctor from the GALIMED directory
3. The system deducts €5 (500 credits) or uses your monthly quota if you are a Premium subscriber
4. The doctor reviews the prescription and validates or modifies it
5. You receive the validated, signed PDF prescription
Note: the doctor's full contact details are only visible after confirming the contact request.
How many contacts can I make with doctors or hospitals?
Directory contacts (doctors, hospitals, laboratories) are available for Premium subscribers only:
• Monthly plan (€9.90/month): 10 contacts/month
• Annual plan (€95/year): 120 contacts/year (10/month)
• Free account: 0 contacts included
Each click on "Confirm contact request" uses 1 quota. Quotas reset on the 1st of each month. Your remaining contacts are displayed in your dashboard.
How does the revenue sharing between GALIMED and doctors work?
GALIMED uses an automated revenue sharing model:
• 70% of each Patient Premium subscription stays with GALIMED
• 30% (~€2.97 per subscribed patient) goes into a monthly pool redistributed to doctors, hospitals and labs
How is this pool divided?
Each professional's share is proportional to the number of contacts/clicks they received from subscribed patients that month. E.g. a doctor receiving 40% of contacts this month gets 40% of the pool.
Minimum payout threshold: €10. Below this, the balance is carried over to the next month. Professionals see their balance in real time on their dashboard.
I am a doctor/hospital — how do I receive my GALIMED payouts?
Your revenue sharing balance is visible in your GALIMED dashboard. Payment is triggered automatically once your balance exceeds
€10.
Current phase: manual SEPA bank transfer to your registered IBAN, processed on the 1st of each month.
Phase 2 (coming soon): Stripe Connect integration for automatic instant transfers.
To register your IBAN, contact:
contact@groupe-businesstherapie.net